Contact Us

Contact Us

Welcome! The Ventura County Fire Department is dedicated to delivering the highest level of public service to our community members, businesses and visitors. Please use this section to ask questions, share feedback or request assistance. We are here to serve you!

IMPORTANT NOTE: Requests are NOT monitored on a 24/7 basis and are addressed during business hours. If you have an emergency, please call 9-1-1.

Policy and Notice of Nondiscrimination for Recipients
• To file a complaint
• Information and Services for Persons with Disabilities and Persons with Limited English Proficiency 

General Questions and Comments
• Community Relations and Public Information Questions
• Share a compliment
• Fire Hazard Reduction Program (FHRP) Questions
• Fire Prevention Questions
• Fire Training Questions
• Website Issues

Submit a Complaint
 • Vegetation Complaint
 • Fire Hazard Complaint
 • Employee Conduct/Service Complaint

Community Education Requests
 • Community events and education booths
 • Fire Safety Presentations
 • CERT/Emergency Preparedness
 • Car Seat Education and Installation

Volunteer Requests
 • Volunteer for VCFD

Public Records Requests
 • Emergency Response Records
 • Fire Prevention Public Records

Phone: EMERGENCIES 911

  • Headquarters: (805) 389-9710
  • Community Education & Volunteers: (805) 389-9748
  • Emergency Information: (805) 388-4276
  • Fire Prevention: (805) 389-9738
  • Fire/EMS Dispatch (non-emergency): (805) 384-1500
  • Public Information: (805) 389-9769
  • Records Requests: (805) 383-4718
  • Senate Bill 432 Compliance Reporting: Designated Officer: (805) 388-4279
  • Training: (805) 389-9727

 • VCFD Fire Stations: (805) 371-1111

 • Full list of fire stations

Mailing Address
Ventura County Fire Department
2400 Conejo Spectrum Street
Thousand Oaks, CA 91320

• Social Media
• Join Our Mailing List!

Translate disclaimer

The VCFD.org website has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the VCFD.org website, and are provided “as is.” No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.

The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version.