Fire Communications Center
Fire Communications Center
Ventura County Fire Department’s state-of-the-art Fire Communications Center (FCC) delivers county residents the latest technology for fast, efficient handling of their 911 fire and medical calls. There are five fire agencies and three ambulance providers serving more than 823,000 people who call Ventura County home. All fire- and medical-related calls are managed by a Regional Fire Communications Center (FCC) with trained emergency medical dispatchers.Â
On average, FCC dispatchers answer approximately 575 phone calls a day—more than 210,000 calls each year. They also send emergency personnel to more than 400,000 incidents a year.Â
Using state-of-the-art technology, FCC assigns the closest available resource to fire and medical calls—ensuring citizens receive fast, efficient, and high-quality service. FCC dispatches for all 51 fire stations in Ventura County, including stations in the cities of Camarillo, Fillmore, Moorpark, Ojai, Oxnard, Port Hueneme, Santa Paula, Simi Valley, Thousand Oaks, Ventura County, and the Naval Base Ventura County. Additionally, FCC provides dispatch services for county-contracted paramedic ambulances.Â
FCC Building History
On Feb. 12, 2007, members of the Board of Supervisors, officials from participating local governments, and fire and rescue personnel gathered for a dedication and ribbon-cutting ceremony for a new $15-million FCC facility.
The FCC building encompasses 16,000 square feet—nearly triple the size of the previous dispatch center. In addition to the dispatch center, it includes offices, a training room, and thousands of square feet of computer systems used to support emergency communications. The building also features comfortable sleeping and break quarters, ample kitchen facilities, and an exercise room. These added amenities create an appealing work environment for dispatchers, who work long and taxing shifts.
Read more about the FCC building history here.
Emergency Services
